Our Solution Center Store™ Policy

About Our Satisfaction Policy

MONACO® offers exchange or full refund for most items within 30 days of the date of purchase.  Returned products must be in new condition with factory packaging, must include all accessories and required to be accompanied by the receipt of purchase.  Opened accessories cannot be returned or refunded.

Installed products can be returned or exchanged with additional installation fees for un-installation and re-installation of these products.  Fees associated to labor, installation services, delivery services, calibration and programming are non-refundable.

Low Price Guarantee

If you find a lower price on an identical brand and model number currently available for sale at another local authorized dealer, MONACO® will match that price. Just bring in the original advertisement to a Sales Associate at the time of, or within 30 days after, your purchase.

Refund Policy:

Refund will be processed in the same method as the original payment transaction.  Cash transaction will be refunded up to $200.  Company check is used to refund cash transactions over $200 and purchases over $25 paid by personal check.  For purchases financed or paid by credit card, a credit will be issued against the account.