FAQ’S2021-04-08T10:23:47-07:00

Answers To All Of Your Questions

I am an architect / builder. What is the simplest way to specify the lighting control?2021-01-14T02:42:26-08:00

Crestron Lighting Guide for Architect and Specifier Made Simple

Step 1: Determine the lighting load

  1. For Electronic low-voltage, LED, incandescent, tungsten-halogen, electronic CFL, 2-wire fluorescent ballast, please choose: CLW-DELVEX-P Cameo® Wireless In-Wall Dimmer, ELV, 120V, $270 each (or $230 each for the Express version, non 3 way application)
  2. For Incandescent/ Tungsten Halogen and Magnetic Low Voltage up to 750 Watts, please choose: CLW-DIMEX-P Cameo® Wireless In-Wall Dimmer, $230 each (or $180 for Express version, non 3 way application)
  3. For 0-10 Volt fluorescent ballast or LED driver (4 wire) loads, please choose: CLW-DIMFLVEX In-Wall 0-10V Dimmer, 120V, $200 each

Step 2:  If you need a slave/ remote dimmer for 3 way or 4 way application, please add:

CLW-SLVU-P Cameo® In-Wall Remote Dimmer, 120V, $120 each

Step 3: Choose the Brain/ Processor

Pyng Hub (OS1) for lighting, shading and climate control only $599

CP3R (OS2) for lighting, shading, climate, audio video, pool, security $1800

Since MONACO® Solution Center is a specialty company for Audio Video & Automation, your prices must be higher. Is that true?2021-01-14T02:42:17-08:00

Absolutely NOT! We offer a competitive pricing for all products and services that we offer. We have a 30 day low price guarantee and price match guarantee. Please see us for details.

Do I need Project Manager for my project?2021-01-14T02:42:07-08:00

Home technology has evolved very dramatically within the last 5 years. Project management is important because it ensures what is being delivered, is right, and will deliver real value against the real goal of the system. Every client has a unique goals and the projects that we do for them advance those goals. But a project manager will ensure that the project is part of that realignment.

What’s the difference between Installation and Integration?2021-01-14T02:48:31-08:00

According to the Merriam Webster dictionary:

Basic definition of Installation:

  1. The act or process of making a machine, a service, etc., ready to be used in a certain place
  2. The act of installing something
  3. A ceremony in which someone is put in an official or important job
  4. Something (such as a piece of equipment) that is put together and made ready for use

Full Definition of INSTALLATION

  1. the act of installing:  the state of being installed
  2. something that is installed for use
  3. a military camp, fort, or base
  4. a work of art that usually consists of multiple components often in mixed media and that is exhibited in a usually large space in an arrangement specified by the artist

Clean wires bundle installation by Monaco Audio Video Pasadena, serving Los Angeles, La Canada, San Marino, Arcadia and Orange County

Definition of Integration:

  1. the act or process or an instance of integrating: as
    a: incorporation as equals into society or an organization of individuals of different groups (as races)
    b: coordination of mental processes into a normal effective personality or with the individual’s environment
  2. a: the operation of finding a function whose differential is known
    b: the operation of solving a differential equation

There are the two most important aspect of any successful Finish Stage for any AV project: the installation and integration phase.

Installation phase: physically connect or install all the electronic equipment, for instance hang the TV on the wall, running the wires and installing the in-ceiling speakers (there are literally thousands of AV companies are fully capable doing this. Due to flat panel booming, flat panel installation business is becoming more popular, and a lot of companies take advantage of this situation)

Integration phase:  After all the electronic components are being installed, the Integrator will make sure all the electronic components will communicate and function properly based on your  needs and desire. The Integrator will try to set up the AV Receiver, Television, calibrate the system, adjusting all the setting, programming the control system and more.  This is the most complex procedure and the most important phase that can’t be skipped (Unfortunately, only a few AV companies that understand and capable doing the Integration phase)

Typically, when customers called us and telling us that they have problem with the AV installation, 99% of the time technically they don’t have Installation problem, what they have is Integration problem. Unless the TV fell off from the wall, or the speakers came off from the ceiling, technically that is not an Installation problem. If the system is not function or operate like your desire and needs, chances are you have an Integration problem.
Interview the company that you would like to hire for your AV project and ask them the right questions:

  1. Do you offer Integration as well as the Installation?
  2. Do you offer calibration and what is your company procedure of setting up my system correctly?
  3. How easy it is for me and family to operate the system?
  4. Can I expand the system as my needs and desire grows?
  5. What is the latest sound format and could you explain to me?
  6. Have you done similar project like my project?
  7. What is the warranty of the products, installation and integration?
  8. What happen if I don’t like the system after it is being installed?

Asking the right questions can and will save you headache down the road. Proper planning and doing your research is everything. Check the proposal line by line. Typically, in any AV project, you will see products categories such as Television, Speakers, AV Receiver, Furniture, Wires and Control System. Control System is the one that integrate all your electronics components. See if there is a control system from the Big 5 companies: Crestron, AMX, URC, Control4 or Savant. If you can’t find any Control System categories, chances are your system will not functioning properly or seamlessly integrated.

MONACO® is a full service audio video company; we are the expert in Custom Installation and Integration (C2I™)

Can I easily operate my system?2021-01-14T02:41:43-08:00

In every system that we design, ease of use has always been our number one priority. We ask many questions how you are going to use the system and your level of comfort with the technology. We program our remote and User Interface to accommodate every client needs.

I would like to build a home automation system, where do I start?2021-01-14T02:46:17-08:00

Please see our Smart Home tip page

/pro-tips/smart-home-tips/

I am a builder, architect or Interior Designer. How can you help me?2021-01-14T02:38:38-08:00

Design and build a project with both attractive design and functionality to accommodate your client‘s needs and lifestyle is key. With that in mind, you are always looking ahead to envision how your clients will use their home when your design is brought to life.

At MONACO®, we specialize in designing, installing, and programming premium home technology solutions. When brought on board as your team member, we can provide the insight you need to ensure your client’s electronic systems installations run smoothly, saving the client time, money, and headaches. We are locally based residential electronic systems contractor (LIC#877749), and our focus includes lighting controlshades and drapery control, climate control, multi-room audio, home theater, Smart Home Automationwhole house wireless WiFi internet, and security/ surveillance.

FOR ARCHITECT
As the demand for home technology continues to grow, one consideration is becoming increasingly important: your client may be looking to merge electronic systems into the final design of their home. This may include energy management, lighting control, climate control, whole house audio, home theater, and more. Are you designing plans that will account for the structured wiring and equipment area to your clients will ultimately need to support these systems? Let us be your be your resource for all your home technology needs.

FOR INTERIOR DESIGNER
As an Interior Designer, you may encounter projects in which the client is interested in a home theater, whole-house integration system, and high-end audio/video system. In these cases, you may be concerned with how this will integrate with your design. We are experienced at seamlessly merging residential technology with the home’s design considerations. We know how to select attractive, low-profile products to suit a room’s theme, and our installers can expertly conceal systems behind walls, fixtures, or artwork. Our philosophy is simple: “the technology should not interfere with your design vision, but enhance it”

FOR HOME BUILDER
As consumer demand for home entertainment and technology grows, it has become increasingly crucial to consider a home’s electronic systems during the planning stages of the building process rather than as an afterthought. Planning in advance for the high-end audio/video systems, low voltage wiring, home theater, whole house internet networking, lighting control and whole-house integration systems your client want is guaranteed to add to the value of the home and saves homeowners from the stress of a complex retrofit installation later. With the builder special pricing, we can assure you that you can bid your project competitively!

Why does MONACO® carry a limited number of brands?2021-01-14T02:52:12-08:00

We started our business as a complete home integration company. All brands and products are carefully chosen to represent the best in its class and work flawlessly in a real life environment. Remember, the Best doesn’t always mean the most expensive. We have the hottest and most exciting brands in the market such as Sony, Crestron, KEF, Klipsch, Sonos, URC, Krell and Parasound. Our commitment is always to bring products that provide solutions, reliable and represent exceptional value.

In fact, we have more than thousands product selection to choose from, except we CAN’T show it all, otherwise our Solution Center needs to be as big if not bigger than discounted Big Box store or Warehouse Club.

Plus, there are many GOOD brands and products out there. In fact, too many of them. The pictures and sound will be different than what we have, however only our solutions that will bring you REAL picture and sound.

I would like to get a home theater/ entertainment system. Where do I start?2021-01-14T02:41:05-08:00

Please see our Home Entertainment/ Theater page.

/pro-tips/custom-home-theater-design-installation-buying-guidelines/

How come MONACO® has limited number of brands?2021-01-14T02:40:02-08:00

We started our business as a complete home integration company. All Brands and Products are carefully chosen to represent the Best in its class and work flawlessly in real life environment. Remember, the Best doesn’t always mean the Most Expensive. We have the hottest and most exciting brands in the market such as Sony, Crestron, KEF, Klipsch, Sonos, URC, Krell, Parasound, Martin Logan®. Our commitment is always to bring products that provide solutions, reliable and represent exceptional value.

In fact, we have more than 10,000 product selection to choose from, except we CAN’T show it all, otherwise our Solution Center Store needs to be as big if not bigger than discounted Big Box store or Warehouse Club.

Plus, there are many GOOD brands and products out there. In fact, too many of them. The pictures and sound will be different than what we have, however only our solutions that will bring you REAL picture and sound.

What makes MONACO® Solution Center Store™ unique?2021-01-14T02:49:33-08:00

Best Solutions:  When it comes to the latest home entertainment and automation, EXPERIENCE & KNOLWLEDGE matters.   Our SIMPLE, yet SYSTEMATIC approach will guarantee your Best Solutions that will match perfectly to your taste, expectations and budget.  We have been providing Audio Video and Technology solutions to many satisfied customers, ranging from several thousand to multi-million dollar projects. Remember, best solutions may NOT always be the most expensive.  Trust our experience and expertise and let us design your next system!

Best Services: With the Best Solutions possible, we guarantee your system; from simple to complex, it will work properly for many years to come.  All of the systems we have put together more than a decade ago are still running until this day.  We respond to most service calls within 24 hours and most issues can be solved over the phone or email.  We regularly attend advanced training and seminars to polish our skills to provide you with the BEST SERVICES Possible!

Best Prices: Of course, price matters! No one likes to overpay for anything.  That’s why we guarantee BEST PRICES, to offer you the absolute LOWEST COST OF OWNERSHIP.  Our unique approach and great partnerships with many top manufacturers will assure you the best possible pricing. If you have a competitive quote/ bid, let us match it or beat it; if we can’t, we will give you $100 Amazon gift card or 1% of the total project cost*, whichever greater.

Best Solutions, Services and Prices, Guaranteed!  Not just a slogan; let us prove it to you. Call us (626) 395 9597

*Quote/ Proposal must be from an Authorized Dealer and represents a good faith estimate and working system.

Where does the MONACO® name came from? What does your logo represent?2021-01-14T02:20:51-08:00

The idea to use the name MONACO®  came from the famous MONACO Formula 1 Grand Prix (http://www.grand-prix-monaco.com/formula1monaco/). The Monaco Grand Prix is the most difficult Grand Prix because it is raced on regular street; not on a purposely built race track. It is one of the most realistic races and only the best drivers in the world have won this Grand Prix.  That represents what we do. Every house and room is unique. Most of us don’t live in a perfectly square recording studio environment. We have the expertise, products and solutions to overcome this unique challenge.

Our “Everything Connected” logo represents that every electronic in the house are communicating, connected & evolving.

We Partner With The Best Of The Best

It has been said that you’re judged by the company you keep. We’re choosy when it comes to our partners. We won’t settle for second best and you shouldn’t either.

ON DEMAND, CROSS PLATFORM, CROSS USER

We’re Ready To Talk About Your Project!

Complete the form below or call us at 626-395-9597 and one of our expert sales staff will answer all your questions.
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